Service terms and privacy information

Terms of Use

Use your own account and materials you are authorized to share. Do not impersonate another person, invent credentials, upload malware, share account access, probe private files, or circumvent payment and correction limits.

The $149 USD one-time package plus applicable tax covers one person and one to three selected positions, with a tailored résumé and cover letter for each. There is no subscription, renewal or automatic charge. Tax and total appear before payment. BELLE does not submit applications or guarantee interviews, offers, compensation or employment.

You retain your supplied content and may retain, edit and use purchased documents for your applications, including earlier versions. Downloading does not prove use, approval or acceptance. BELLE retains its software, branding and private methods. No DRM or external document tracking is added.

This product notice clarifies the one-time package in the existing company Terms of Service. The separate BELLE OS Subscription Policy does not authorize recurring charges for Cred & Cover. Its subscription cancellation language does not describe this package. For Cred & Cover, these product-specific terms govern the one-time scope, price, document rights, delivery commitments, corrections and refund process where general company wording differs. General company terms apply only where consistent. This precedence clause remains subject to legal review before sales open.

Privacy Notice

BELLE Holdings LLC operates Cred & Cover and decides how this product uses personal information. Contact our privacy and support team at hello@justringbelle.com. This notice covers the public product pages, private portal and BELLE RISE application and award journey. Third-party sites, including employer pages you visit, have their own policies.

Information, sources and purposes

We collect account identity and email, résumé and job materials, intake answers, payment confirmation, support and correction requests, feedback, and limited access/action metadata. We use them to validate readiness, fulfill the purchased service, provide support, reconcile payment, and protect accounts. Do not supply Social Security numbers, identity documents, payment-card numbers, passwords, protected health information, or confidential information you cannot authorize us to process.

Most career information comes directly from you. Account identity comes from our authentication service; payment status and billing/tax information come from Stripe; service and security events arise when you use the portal. Public job-announcement information is supplied by you or obtained for the position you select. We do not purchase demographic profiles.

Required information supports authentication, readiness and fulfillment. Without a readable résumé and required position details, we cannot start the package. Optional profile text, feedback and testimonial permission are not conditions of purchase. We do not request race or gender for the current pilot. Remove unrelated sensitive information before uploading; government intake should contain only eligibility facts relevant to the announcement, not identity-document numbers or copies.

Service providers and disclosures

The current service uses Sites/Cloudflare for hosting, private file storage and order records; Supabase for email authentication; Render for backend processing and document rendering; OpenAI for AI processing; Stripe for payment and tax; and Resend for transactional notifications. Card details go to Stripe through embedded checkout. Authorized staff access is for fulfillment and support. The private career method and keys are not delivered to customers.

Providers receive information relevant to their role: hosting/storage receives portal records and files; authentication receives account email and sign-in activity; processing/rendering and AI services receive the career materials needed to prepare documents; Stripe receives checkout/billing details and returns transaction status; transactional email receives the destination address and service-message content. We do not intentionally place résumé attachments or document contents in transactional email. Support email may retain information you send. Payment providers may also process data under their own notices and legal duties. We may disclose limited information when required by law or necessary to investigate fraud, protect rights or respond to a security incident.

Observed service regions include Supabase in Ohio, Render in Oregon and Resend in the U.S. East region. These settings do not establish that all processing, support, logs or backups stay in those locations. Hosting/storage locations, AI account controls, international transfers and provider retention arrangements are still being verified before sales open. We do not claim exclusive U.S. residency, zero provider retention or absolute confidentiality.

Essential session cookies support sign-in and security. This purchase and a complimentary award do not opt you into marketing. We do not sell Cred & Cover personal information for money or other value, build demographic resale lists or use career materials for advertiser profiling. Materials are processed for the requested service, support, security and necessary records; provider retention settings remain subject to the review described below. Feedback publication requires a separate choice. We record authenticated download events, document/version identifiers and timestamps, not whether you used a downloaded document.

For access, correction, export, deletion or an appeal, use the dedicated signed-in privacy-request page or contact support from your account email. Portal-record export is available there; request a full review for original files and provider-held records. Internal staff evidence is not included in customer responses. Identity verification may be needed; never send an authentication code to support. Records may need to be retained for payment reconciliation, disputes, security and applicable obligations. A fixed retention schedule, backup deletion process, provider retention settings and processing locations remain under review before sales open; no automatic deletion period is promised here.

Privacy choices, requests and appeals

You may ask whether we process your information, request access, a portable copy, correction or deletion, and ask which categories of recipients receive it. Use Privacy requests or email the privacy team. An authorized representative or guardian may contact us; we will verify authority appropriately without collecting more information than necessary. We do not penalize customers for exercising privacy rights. Deletion may prevent unfinished service; we will explain the effect and address delivery or refund obligations.

Where applicable, Maryland rights also include opting out of sale, targeted advertising and profiling used for solely automated decisions with legal or similarly significant effects. Cred & Cover does not sell customer data, use it for targeted advertising, or decide hiring eligibility. We prepare documents for you to review; employers make hiring decisions. Contact us to raise any privacy preference or concern. Applicability of state-specific statutes depends on their scope, thresholds and exceptions; this notice does not restrict rights provided by law.

Our request-response standard is within 45 days of receipt, or sooner if applicable law requires. If a permitted extension is necessary, we will explain the reason and timing within the initial period; the Maryland extension is up to 45 additional days. We explain denials and how to appeal. Submit an appeal through the same privacy page or email, identifying the request reference. We respond to appeals within 60 days, or sooner if required. For an unresolved Maryland complaint, contact the Maryland Attorney General Consumer Protection Division. We do not charge for the initial request; any permitted exceptional fee would be explained before action.

Retention, deletion and policy changes

Retention is based on service delivery, corrections, support, account use, security and specific financial/legal obligations. Raw career materials are distinct from financial and consent records; a financial retention need does not justify retaining the entire résumé. Requests are reviewed for specific holds and provider actions. A recorded request or staff checkbox is not completed deletion. Restricted backups may remain until their verified expiry; restored copies must remain restricted and be reprocessed for deletion. Exact category schedules and provider backup expiry remain a launch gate, and no fixed automatic deletion date is promised.

This service is intended for adults preparing their own career materials. Do not submit children’s information. Contact us if such information was supplied. For an accessibility barrier or an account-access problem, email support for an alternative request route. We date and version material notice changes and obtain fresh acknowledgment when required; prior acceptance records are preserved. We do not silently expand uses of previously collected career information for model training, advertising or resale.

Read the existing company Privacy Policy alongside this product notice.

Service and Correction Policy

Sign in before personal intake. Before charging, we check each position’s employer type and conditional information, the supplied job description, résumé readability, factual evidence and service readiness. Checkout freezes the person, résumé, employer, position details and selected style. Do not pay again when a result is uncertain. Use support to request an unpaid scope change; an old checkout must be confirmed expired before a replacement order is prepared.

First complete delivery is due within 24 elapsed hours after verified payment or a confirmed complimentary BELLE RISE award, as shown in the order. Applying for a complimentary place does not start a delivery clock or establish entitlement. Delays, retries and processing failures do not restart that clock. Corrections are due within 24 elapsed hours after the specific request. An alert or support case does not extend the original deadline.

Each document includes one consolidated correction request for that same person and selected position. Identify the document, list every specific requested change, and confirm before submitting. A different person, résumé, employer, job or new assignment is outside this correction scope. Processing failures are retried against the saved request and do not require using another allowance. Contact support for BELLE-caused inaccuracies, incomplete delivery, failed correction processing or exceptions; these are reviewed as service issues rather than sold as another correction.

Original and corrected files remain in private version history, with the current file identified. Final DOCX files are clean and editable. Review accuracy before applying. Approval is an explicit action; a download is not approval. Closing the order does not remove the support route.

Refund and Cancellation Policy

A complimentary BELLE RISE recipient is not charged and has no payment to refund. Support, correction and BELLE-caused-error remedies remain available. A refund of a qualifying paid purchase does not rescind a previously confirmed complimentary recipient’s award.

Before payment, you may stop preparing an order without a charge. Once checkout has started, request support to change or cancel the frozen scope; never reuse an old session for different materials. After payment, use your order’s refund request or email support. Explain duplicate charges, inability to deliver, missed deadlines, BELLE-caused errors or other concerns. BELLE will review the circumstances and applicable customer rights. No blanket no-refund rule is imposed here.

A support request or staff response does not prove money was returned. Provider-confirmed refunds appear in the order. A full refund stops further generation and correction work and removes generated-file access through the portal; support and payment records remain available. It cannot revoke files already downloaded. Partial refunds require scope and access review. No term waives rights that cannot be waived.

AI Disclosure

Documents are prepared using AI assistance, a private server-side career method and automated evidence and layout checks. Human review is not included or promised. AI can make mistakes; BELLE remains responsible for delivering the advertised service and addressing service issues. We must not invent your employment, credentials, achievements or metrics. Authorizing processing for your order is separate from optional marketing permission.

Support

Use the support or refund request in your private order, or email hello@justringbelle.com from your account email. Include the order identifier and describe the issue. Do not email payment-card information, passwords, identity documents or authentication codes. For sign-in problems, request a fresh code on the website.

Questions for legal and operational review

Confirm applicable jurisdictions, eligibility and contracting age, cancellation and immediate-service consent requirements, refund remedies and deadlines, output rights and company-term precedence, liability terms, privacy rights and response periods, retention/deletion schedules, provider agreements and international processing, and tax treatment. These questions remain certification gates.